Web App
Dashboard
Branding
Branding, User flows, Wireframing, UI design, Prototyping
Problem
TrimSlim originally launched as a telehealth solution focused only on weight-loss treatments. While effective, the platform lacked scalability and comprehensive support for nurses, doctors, patients, and admins. The website was also limited in scope, making it harder to communicate broader health offerings and provide a seamless user journey.
Challenges
Creating separate but connected dashboards for four different user types (Nurse, Patient, Doctor, Admin).
Ensuring HIPAA-compliant communication flows (chat, appointments, medication).
Making billing and medication management transparent for both patients and providers.
Expanding the platform from a single-service (Weight Loss) to five service categories (Hair, Sexual Health, Daily Wellness, Comfort Care, and Weight Loss).
Rebranding the website with clear visual differentiation for each service type without overwhelming users.
Solution
We restructured the entire user flow for all stakeholders while rebranding the website. Dashboards were designed to balance simplicity and functionality, ensuring providers could manage patients efficiently while patients could access treatments with ease.
On the website side, we introduced color-coded themes for each service type, created intuitive navigation, and expanded messaging to reflect TrimSlim’s broader healthcare mission.
Key Features
Nurse Dashboard
Onboard & manage patients
Book & manage appointments
Secure chat with patients
Add medications & review billing
Patient Portal
Track treatment progress
Join telehealth appointments
Request renewals & manage medications
Real-time chat with providers
View billing & payments
Doctor Dashboard
Manage appointments & patient progress
Add & update medications
Secure chat with patients
Review billing status
Admin Panel
Manage users (patients, doctors, nurses)
Manage hospitals/partners
Configure billing systems
Website Rebrand
Expanded service coverage beyond weight loss
Color-coded categories for treatments
Improved product storytelling & patient-first design
Impact
Streamlined communication between patients, doctors, and nurses.
Improved efficiency in managing appointments, medications, and billing.
Successfully scaled from one service to five service verticals.
Modernized website that reflects TrimSlim’s positioning as a comprehensive telehealth brand.
Increased clarity and trust with patients through better service differentiation.
Next Steps
Add deeper progress tracking and personalized insights for patients.
Expand into additional healthcare categories.
Strengthen EHR integrations and billing automations.
Introduce mobile app experience for patients and providers.
Disclaimer: The project discussed herein was undertaken as a part of the Tech Goes Global team. The rights to this project are jointly owned by the client and the studio. This case study is presented solely to showcase my individual contributions to the project.